Thank you for shopping with us at Wasted Atelier, we hope that you love your recent purchase!
However, we understand that you may wish to return an item, please see below for details and instructions of Wasted Atelier return policy and procedures. Items returned to us in non-salable condition will not be refunded. All promotional items and fabric coupons are not returnable.
Fabrics and anything cut to size are not returnable or exchangeable.
All our fabrics are checked individually before they are packaged and sent out to you.
- We do not offer cash refunds.
- We do not accept any return requests on SALE items purchased online or at any of our boutiques. All sales are final. No exceptions.
- We do not accept returns due to a change of mind.
- Shipping costs are non-refundable and all costs for return shipment are the responsibility of the customer. Returns may only be authorized if the customer pays for all shipping and duties in both directions.
RETURNING YOUR PURCHASE
1. Goods must be returned to us in their original condition. Make sure all goods are in exactly the same condition as you received them, including hangtags and any attached seals.
2. Notify us by e-mail at email@example.com of your wish to return goods. In your email be sure to mention the full description of your purchase, your order number, reference of the goods, and the reason for the return.
3. Attach the order confirmation you received by e-mail to complete the package.
4. Send the goods with your preferred shipping partner to the return address:
You have the right to cancel your order with us, provided you give us written notice within 24 hrs of receipt by email to: firstname.lastname@example.org For orders canceled within the 24 hours period, we will issue you with a refund or store credit (including the shipping cost). However, you will need to return the entire order to us in good condition. All items must be returned unused and in their original condition and packaging, from the original delivery country. We recommend that you insure the return shipment of the goods and will be liable for damage to them until we receive them. In case of dispute, we also recommend you retain the proof of sending. Refunds and store credits will be issued within 7 days of us receiving your cancellation notice. If we do not receive the canceled order back, we will arrange to have it collected from you at your cost. Items should be returned unused and with the hangtags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a store credit refused.
Thank you for shopping with us at Wasted Atelier.
We reserve the right to amend our Terms and Conditions at any time. All adjustments and amendments to our Terms and Conditions will be posted on-line. The continued use of www.wastedatelier.com is to accept our new Terms and Conditions.